Easy Returns,Hassle-Free Satisfaction

For all customers wishing to return an item, please follow the instructions below. All items are covered under a 30-day return policy from the time of delivery. Note that not all items are covered, and we reserve the right to change this policy at any time.

• Shipping and handling charges are non-refundable.
• All exchanges and/or returns are subject to approval.
• Certain items are not returnable, such as: iPods, software, hard drives, and accessories.
• Please contact one of our account executives if you have any questions.
• All exchanges and returns require a RA (Return Authorization) number.
• An RA number must be requested within 7 days of receipt of the merchandise.
• After 7 days, please contact the manufacturer directly.
• The return package must be received within 10 business days of the RMA issue date.
• Items must be returned in “as new” condition, in original packaging with all accessories and manuals.
• Returns within 1–7 days incur a 20% restocking fee and the customer covers all shipping charges.
• Open box items are not eligible for return unless specified otherwise.
• Software is non-returnable.